5 VITAL LISTENING FACTS

Facts about listening can be surprising. The following 5 facts are vital to establishing your personal foundation for practical application and listening growth:

1. Listening is our primary com­munication activity.
We spend 80 percent of our waking hours communicating. At …

Listening Fortune Message

An office manager at a major Life Insurance Company uses a creative way to peak her associates’ interest in the areas of listening and customer service. At the conclusion of each weekly team meeting, she puts a number of “listening …

LISTEN AND GENERATE GREATNESS

What does it mean to practice listening greatness? There are 

three main factors:

First and foremost, great listeners choose to improve their listening attitudes and refine specific listening skills. They consistently and systematically focus on the multiple intents, thoughts, desires, …

CULTIVATE THE COURAGE TO LISTEN

Listening Leaders confront conflicts by consciously cultivating courage. In environments of unending conflict, effective listeners meet the harshness of words and actions of others with courageous acts and actions of listening. Although most leaders remember the old adage: “Sticks and …

GIVE THE GIFT OF LISTENING

J.W. Marriott, Jr. is Executive Chairman and Chairman of the Board of Marriott International, Inc., the largest lodging company in the world.  In this excerpt,  he captures the essence of listening. 

When was the last time you sat down with …

LISTEN WITH COMMITMENT

Jack Lowe Jr. is the former CEO of Dallas-based TDIndustries, one of America’s premier contracting and facility service companies. Jack understands the value of listening commitment. Rated by FORTUNE magazine as one of the TOP 100 Best Companies to Work …

CREDIBLE LEADERS LISTEN AND LEARN

Impressive listening skills have been identified as one common characteristic of credible leaders. A willingness to listen carefully to constituents and, if necessary, to hear the bad news keeps leaders from being isolated from critical feedback. When they can get …

LISTEN TO YOUR ECHO

A son and his father were walking on the mountains.
Suddenly, his son falls, hurts himself and screams: “AAAhhhhhhhhhhh!!!”
To his surprise, he hears the voice repeating, somewhere in the mountain:
“AAAhhhhhhhhhhh!!!”

Curious, he yells: “Who are you?”
He receives …