Jack Lowe Jr. is the former CEO of Dallas-based TDIndustries, one of America’s premier contracting and facility service companies. Jack understands the value of listening commitment. Rated by FORTUNE magazine as one of the TOP 100 Best Companies to Work …
One of our very able leaders recently was made the head of a large, important, and difficult to administer public institution. After a short time he realized he was not happy with the way things were going. His approach to …
N. Williams has demonstrated what it takes to be a Listening Leader with his following story:
“This week it struck me how guilty I am of getting wrapped up in the noise and chaos of over communication and allowing this …
Peter Drucker, the Father of Modern Management, identified the eight practices of effective executives, threw in a bonus practice: “This one is so important that I will elevate it to a rule: Listen first, speak last.”
The essence of …
Leigh Perkins, former CEO of Orvis Co., a sporting goods mail order company, listened his way to success. Early in his career, as a sales professional, Perkins learned the key to good salesmanship isn’t demonstrating the virtues of a product, …
A man attended a meeting where the guest lecturer was extremely long-winded. When the listener could stand it no longer, he got up and slipped out a side door. In the corridor he met a friend who asked, “Has he …
Following is an example of how one manager realized the value of listening:
“My secretary said to me today, “Steve, you’re not listening to me.”, and she was right. It was an awakening for me. I had totally tuned her …
I received the following example from a listening leader who deeply listened and responded with an important decision. Her boss chose not to listen. The results are devastating.
Several years ago, I was employed with a company as a Credit …
I received the following example of a huge listening breakdown that resulted in a $1 million loss.
“There was a huge communication breakdown at the commercial bank that I work at between a sales executive and a portfolio manager. Sales …