December 11, 2018 – DDI Blog –

“I’m listening now with a different ear.” That insightful statement was told to me by one of my coaching clients recently and I think it cogently describes an important difference between strategic and operational leadership.

This leader was promoted about six months ago from an operational mid-level role to a more strategic role—one where he is now responsible for a group of leaders who were his peers, and which now requires a heavier mix of strategic thinking and doing. His “different ear” statement was the result of purposeful behavior in his new role and yet was still a work in progress. Leadership is always a work in progress.

“I’m listening now with a different ear.”

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Listening Seekers, what are your thoughts?

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