November 8, 2018 – The Chemical Engineer-

LISTENING is probably the most important skill we use in our professional and personal lives.  It underpins every face-to-face interaction, and therefore is at the heart of leadership, teamwork, negotiation, collaboration and training.  Most people would describe themselves as a “good listener”.  Given that listening is so important, how might you become better at it?

When I ask people how they feel when someone really listens to them, I get words like valued, appreciated, unrushed, and creative. When I ask people how they feel when someone does not listen to them, I get words like frustrated, unappreciated, unimportant, angry and disengaged.

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Listening Seekers, what are your thoughts?

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