November 8, 2018 – The Chemical Engineer-
LISTENING is probably the most important skill we use in our professional and personal lives. It underpins every face-to-face interaction, and therefore is at the heart of leadership, teamwork, negotiation, collaboration and training. Most people would describe themselves as a “good listener”. Given that listening is so important, how might you become better at it?
When I ask people how they feel when someone really listens to them, I get words like valued, appreciated, unrushed, and creative. When I ask people how they feel when someone does not listen to them, I get words like frustrated, unappreciated, unimportant, angry and disengaged.
Listening Seekers, what are your thoughts?