September 19, 2018 – Prague Post –

As simple as the act of listening may seem, it is actually much more than the straightforward act of paying attention. Beyond the mechanical work it takes to listen, one must maintain a high level of emotional involvement. Failing to do so will create what’s known as noise between the person talking and the one listening. Though problems rarely arise during casual conversations, it is highly important in the course of one’s professional life to listen effectively. Just imagine how difficult it would be to work in a client-serving industry if listening is not someone’s strong suit.

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